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Councelling and services

We provide guidance and counselling for new municipal residents who have moved to Finland from abroad, and we offer various services that support integration.

We primarily serve customers by appointment. For brief inquiries, you can also visit our service desk at Carelicum without an appointment.

Street address

Koskikatu 5, 80100 Joensuu

Opening hours

Service point open:

Mon–Thu 10:00–12:00 and 13:00–15:30
Fri 10:00–12:00 and 13:00–15:00


Changes to opening hours:

13.5.2026 Service point closes at 1 pm

21.5.2026 Service point open 13-15:30

3.9.2026 Service point open 13-15:30

1.10.2026 Service point closed

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